FATIMA ABID PRODUCT & SERVICE DESIGN
P. 1 / 27 ABOUT ME · P. 2 WORK WITH ME ▾

PAGE 1 · CONTENTS

I design experiences that are still felt away from the screen.

Strategic service and product designer bridging pedagogy, digital learning, and data. I design web and mobile products, from discovery to launch.

Contents

  1. 01 ★BEELINE
  2. 02LEARNING METER
  3. 03JUMP MATH LAB
  4. 04THE ARTIFICIAL LEAF
PROJECT 01GREATER MANCHESTER COMBINED AUTHORITY
Discovery Quiz step 2 on a phone: six statement cards.
The Beeline landing page on a phone.
Beeline quiz results on a phone: three gateways to explore.

Beeline

A careers service for young people in Greater Manchester

Beeline is how we speak to young people about the MBacc, Greater Manchester’s framework of technical and academic routes into work, which became national policy in July 2026. I designed the Discovery Quiz and I am designing the Planner Board and its AI layer of suggested cards and nudges. The service landscape, problem model and metrics framework sit underneath and contribute to product strategy, prioritisation and feature definition.

SECTOR · PUBLIC10 LOCAL AUTHORITIESYOUNG PEOPLEWEB, PHONE AND OFFLINE
PROJECT 02KIDS&US
Animal Planet by Kids&Us on an iPad: the world map with missions 1 to 4 on the continents.
Animal Planet by Kids&Us on an iPad: the caravan hub, with Audios, Challenge 1 and the Play Zone.

Learning Meter

AI feedback on learners’ spoken and written English

An AI feature in Animal Planet by Kids&Us that scores learners’ spoken and written English and gives them short feedback they can act on. I designed the rubric, the prompts and the evaluation that ran before launch, which cut false passes from 58% to 27%.

SECTOR · PRIVATE650 SCHOOLSLEARNERS OF ENGLISH, 8–12IPHONE AND IPAD APP
PROJECT 03JUMP MATH
A JUMP Math lesson screen with three multiplication problems.
A JUMP Math practice question with four answers.
The JUMP Math Lab end-of-section screen: Perfect score, 5 out of 5.

JUMP Math Lab

A maths lab that adapts to each student

In JUMP Math Lab, a student’s results decide which path they take next. I designed the forked pathway and the teacher dashboard, which shows each student’s progress and what to do next lesson.

SECTOR · NON-PROFITINTERNATIONALK–8 TEACHERS AND STUDENTSTEACHER PLATFORM
PROJECT 04SUGAR GLOBAL NETWORK, NICE
Discovery: the stakeholder map from the fall report, with the artificial leaf at the centre and primary and secondary stakeholders around it.
Solution development: the customer journey map from the spring report, with stages, user actions, touchpoints and an experience line.
CO/LAB dashboard on a laptop: survey, technical simulation and financial simulation cards, a solar panel case study and a 3D model of the plant.

The Artificial Leaf

Finding a market for a lab technology

Tasked with finding a business opportunity for IIT’s artificial photosynthesis system, we researched nine fields and chose plastics, then turned the challenge around and designed CO/LAB, an onboarding tool. An industry partner went on to build it out with IIT.

RESEARCH INSTITUTEITALY, FRANCE, USARESEARCHERS AND TTOSTRIPLE DIAMOND

OTHER WORK

P. 23–26Beeline UnpluggedThe offline card toolkit P. 27MBacc SummitYoung people did the demonstrating P. 22European Digital Education HubFuture Classrooms 2040 and AI adoption

SKILLS

WORK WITH ME

Available · based in Manchester, UK and Bilbao, Spain · UK time (GMT/BST) and Central European Time (CET/CEST)

KEY■ = discovery and strategy■ = UX and UI■ = AI features■ = service design and co-design■ = metrics and learning analytics